Dear
Inspector,
This
month I would like to discuss a few report writing and on-site
techniques. First and most important it is imperative that
the client understand the report, including the magnitude
of items found. Items of high magnitude would include conditions
that could be expensive to repair and/or would be a significant
safety hazard (regardless of cost). One of the best ways
to be sure the client understands is to invite them to be
at the inspection. If they are unable to accompany you then
request they at least attend a "wrap-up" on site
at the end of the inspection. Be sure to always say what
you write and write what you say to reduce misinterpretation
of the report.
Another
technique I use often is to ask the seller questions (in
front of my client and as many witnesses as possible) about
certain conditions found at the home. Often we will find
items, for example, a water stain on the ceiling under a
bathroom that appears old. Most of the time it may be impossible
to determine the cause of the stain without destructive
testing. I will ask the seller regarding the cause of the
stain, and if the source was successfully repaired. I will
many times write their answer in my report. If the seller
is not available then I will direct my client to inquire
with the seller regarding the condition found. There is
a limit to what we can ascertain during a three or four
hour inspection. There are also limitations depending upon
the season, personal items blocking access, etc. Be sure
to discuss the limitations and reasonable expectations of
a home inspection with the client.
Mike
Casey
Kaplan Professional Schools
Now You're Ready For Business!