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Here's what our students and customers are saying about us...

I just wanted to take a moment so I can give my thanks and appreciation for all you provided me during the Enhanced Course in Tampa (March 2006). Please also give thanks to your support staff in the office and on the phones. They helped make the experience a pleasure.

You all shared your years of experience and knowledge with sincerity. It was obvious you have a passion for the business and a desire to teach. Each of you took your professional experience and made it real to us and did not just stand in front of a group and recite text—you actually taught. You all took a few minutes to share personal experiences (good and bad) that would take years for us to learn.

Because of your efforts I was well prepared going into the NHIE®. I was not able to get it done in the first two weeks as you all suggested but it is finally done and I PASSED...

Sincere thank you to a great group at Kaplan!

Artie Kappel
Acworth, Ga.


"What Harvard is to higher education, Kaplan is to Inspector Training."

- Jerry Krzakk (Fast Track Graduate, IL)


Taking the Kaplan course was a very enlightening experience. I had thought that I had a pretty good grasp of proper home construction, but I now realize that there was much that I needed to learn and will continue to need to learn....Thank you for everything that you did for us. I think that we had some truly fine instructors. I feel that we got our money's worth out of the course and I hope that I can expand on what I learned and earn that money back before too long.

Scott Kloesz


I just wanted to take a minute and let you know how much I enjoyed attending and how much I feel I learned at Expo 2006. Just last Friday, I completed the Enhanced Home Inspection course in Nashville. My total experience with Kaplan ITA has been one of utmost professionalism. As I continue on in my endeavor to become a home inspector and create a viable business, I will always be proud of and confident in the education I have received through your courses and look forward to continuing my education with Kaplan.

Thanks again,
Edwin Moore


Dear Steve,

I wanted to send you a thank you note for the insightful learning experience I recently had at your school. I was reticent to take the course due to the initial investment required (in fact I put it off for over a year, before signing up). Had I known the amount of knowledge that would have been imparted to me in those 11 days before hand, I would have signed up sooner, and been more than willing to pay more than double the amount that was charged for the course. When I researched inspection schools, Kaplan (and two others) stood out. I chose Kaplan, based on instructor experience, wide variety of services offered, recommendations, and price. Now, I know that I made the right choice. I took the final exam on-line today, and had no problem getting a great score. It further helped me to understand the amount of new material I learned in such a short time. Even more astonishing while taking the course was the amount of stuff that I didn't know. With a background in Construction and Real Estate, I didn't know how much new material I would receive, and now I feel that all builders should be required to attend the 11 day course before being able to build anything. There were a number of things that I liked about the course. One that stands out, is that the wide range of the students that attended was fantastic and proved to be useful to my absorption of all the new material. Socializing during breaks and after class helped me to come up with questions and "what if's" during the curriculum to make sure there were no holes in my educational goals. I especially liked the "changing of the guard". Both Brian Dunbar and David Sherwood proved to be extremely knowledgeable instructors, and it was good to get different viewpoints on procedure and business methods from other long-time professionals in the business so that I could formulate my own opinions. It was a very positive overall experience and I hope to return and take more courses in the future. Your business savvy is very evident, and I'm sure you will produce many successful inspectors in the years to come. Thank you. Feel free to use me or this letter as a reference as you wish.

Respectfully,
Michael Howard


Steve I just wanted to take a minute to thank you and your staff for a great job at The Kaplan School. All of the instructors were knowledgeable and very competent in particular yourself. You made everyone feel welcome and were encouraging throughout the entire program which we appreciated. Your enthusiasm for the inspection industry was evident in the passionate manner you project technical information and marketing techniques as you challenge your students. I came away from this program learning significantly more than I thought I would have which is what I was hoping for and I was not disappointed.

I also want to thank you for spending the time you did both on the phone and in the interviews prior to me making a decision to go with the program. I am looking forward to taking more classes in the future at your school and working with you in some capacity as I become established. Once again thanks for all your help and I wish you and your family a happy holiday season.

John Saccu
Derby Fire Department
Safety Officer


I think Kaplan is the best in the industry – and I have looked at them ALL.

Michael Gard
Morning View Property Inspections
Mishawaka, IN


I wish all of the companies that I do business with were as efficient and courteous as you have been at Kaplan.

Charles Brown


I have worked for, and owned, a lot of different businesses over the past 40 years and have attended countless hours of classes and seminars. But You, Fred and Peter sharing your stories of what it is really like in the field doing real inspections, your knowledge, and enthusiasm for the business you love, was the best part of the class.

David Haught


To the Instructors and staff of Kaplan

I have been in business for 20 months now. I wish you all know that with out your 1st class education program I truly would not be a success that I am today.

Your courses gave me the knowledge and confidence I needed. I have taken your fast track and mold course. The real kicker was the top quality instructors Mark Crammer for one. I know that I received the finest training available. Thank you!

Best Regards
Chip O'Brian
Coastal Home Inspection Professional Services


Dear Kaplan Staff-

I'd like to thank you all for the excellent service I have received during my inspector training and business set up. From the courteous and efficient customer service and education assistance department: Tammi Gemmel, Kim Paxton-Myers, Diana Vargas, and Isabel Dueñas to the highly creative and professional marketing and web-site department: Caroline Knox and Adam Tell, and let me not forget the superb training I got in Florida's Kaplan school: Mark Cramer, Mike Conley, Don Norman, and Mark Graham. I feel privileged to be trained by these professionals in the field and look forward to future classes to continue my education. I am extremely satisfied with the overall service and training received which is hard to find these days. Kudos Kaplan!

Sincerely,

Carlos Guzman
G-man Inspection Services, LLC


I feel like you guys did an excellent job in preparing me for the business. There were no surprises. As I completed more inspections, I grew in competence and confidence, developing a flow and communication with my clients that has resulted in referral business.

Don McGonagil
The Home Inspection Company
Nashville, TN


Dear Steve,

It has been only a short time since I finished the two courses at Kaplan. Thanks to the wonderful instruction received in your classroom, I have made considerable progress.

Darren Konuik, Gerry Leuter and I have met many times on Long Island for Sunday study groups. These are two great new friends. We have worked well together reviewing the 50 lbs of class notes and textbooks.

Recently I passed the ASHI Standards and Ethics examination. Just yesterday I passed the National Home Inspector Examination with a score of 676. I am thrilled to put away my Code Check books and take some time to relax.

I have also completed forming an Limited Liability Corporation in the hopes of future business. The name I finally selected is "The Home Inspection Pro. LLC." My website is www.TheHomeInspectionPro.com (now under construction by my son Adam).

Finally, as a result of having joined ASHI, a local home inspector called ASHI for a list of names of newly trained inspectors. Starting Monday I will be one of three inspectors working for "Home Guard" a new company being started in Nassau County. The owner is a veteran manager of home inspectors (previously with another national franchise group).

I feel I owe my good fortune to having selected the [Kaplan Connecticut] school for my training. I am grateful for the skill, leadership and support you have given to all your students. Because of my three weeks with you and your associate teachers, I feel confident and enthusiastic about starting my new career. I look forward to seeing you soon for additional course work.

Best regards to your family, and associates,

Robert G. Silverman
Commack, New York


Just wanted to say Thank You again for the excellent job of teaching that you provided at the Kaplan home inspection training March 7-18. I came home and studied, quite a bit more and then took the National Home Inspector Exam the first opportunity that I had, which was last Saturday. I wanted to let you know that I got through it with what I thought was a pretty good score of 638.

I've got a dozen or so mock inspections lined up, and contacts with realtors are/have been arranged. There is a good demand for me to get going, but I'm going to proceed with caution and have everything well practiced and the insurance in line before I take on a paying customers.

In appreciation,

Tom Coleman
Bismarck, ND


Steve,

I wanted to thank you for the Manufactured Homes Course. It was eye opening, informative and I feel I took some knowledge back with me. It's truly a pleasure to learn from professionals such as yourself. I will highly recommend Kaplan to some of the guys I know in the business. probably will be signing up for your Mold class and the Fast Track class you described.

I came away thinking to myself "this is the very best training available anywhere". I was impressed with the speakers in Vegas, now to acutally spend time in the classroom with the Pro's was quite exciting.

Mr. Wing's HUD/FHA course was equally impressive; he opened my eye to another part of the business I never new existed. He knows more about HUD than they know about themselves......

You folks at Kaplan have set up a training program that is second to none. I know, I've had training from other sources, no comparison. Hats off to your organization!

Thanks again for a great experience,

Steve Dukette
Covered Bridge Professional Home Inspections


Reflections of an Kaplan student by: Matt Sargent 2/10/05

I recently attended the 6-day intensive Home Inspection Seminar at Kaplan in Connecticut. I came to the session thinking all I needed to do was learn about doing home inspections, then I could go home, hang out my shingle and begin doing home inspections.

I learned lots of great technical information (this was the easy part). I also learned a good deal about the business end of operating a home inspection business (the not-so-easy part). The Kaplan curriculum turned out to be saturated with very useful information on how to handle clients, realtors, liability and other important, non-technical matters.

Since I've been home I have been spending most of my spare time on weekends and evenings conducting market research, putting together a solid business plan, talking to realtors and lenders. I've even done some more course work!

My plan is to be prepared for the upcoming springtime home-sales season. Apparently, the real-estate market is in a bit of a lull during the north- country winters. See how much I've learned already?

Thanks to my instructors Steve Gladstone and Brian Dunbar for all your help and guidance during my week with you. With your insights and experience have taught me the value of being prepared.

Sincerely,

Matt Sargent


Dear Kaplan,

This course is excellent. I feel that so far it has been very much worth my money and the support has been unparralled.

Thanks,
Steve Smith


Dear Barbara,

I am writing this e-mail to compliment you and your employees of Kaplan on your Superior Customer Service. I recently requested info. on your Home Inspection Courespondence Course. I applied with Sallie Mae and have been approved for a loan. Everytime I called in I was treated with the most professional attitude and given the best customer service. I was very impressed with your company. I talked to I believe 3 of your customer service Reps. I remember 2 of their names, Kelley and Diana. I also spoke to a Tami Gemell in financial aid. They were all very helpful and pleasant on the phone. Tami was very professional and willing to help. She returned all my calls in a prompt manner. I am so used to staying on hold for extended periods and then getting someone who really doesn't care if they help you or not. Or they just rush you off the line. Your employees were the exact opposite. They all listened to what I had to say and were very polite and courteous. I am so excited to get to be a part of your school and I am looking forward to starting my own Home Inspection Business. Again, I just want to say Thank you to Kaplan for everything!!! I can't wait to get started. I hope you have a Great Day!

Sincerely,

Melissa Brooner


Hi Kevin. I just took and passed the Kaplan final, Thank God!!. Want to thank you for all your help and wanted you to know Dana and Mike were great help and I could not have gotten through all this without them. I am very glad I picked Kaplan for this training, after seeing what other schools and other systems give you there is no comparison between your system and the competitor.

Thanks once again Kevin

Kaplan all the way!!!!!!!!!!!!!!!!!!!!!

Tom Martin


Dear Kevin,

Please add our letter of thanks to the many accolades, which you have received for the excellence with which Kaplan conducts itself. We have recently completed the Enhanced Residential Inspection Course #1 (Nov 11-22) in Manassas, VA. Both of us are not only "educationally certified", but have also successfully passed the National Home Inspection Examination and the ASHI Standards and Ethics exam. We could not have done that without the outstanding instructors we were privileged to have.

Additionally, the fine staff at Kaplan has not only been cordial but very efficient and knowledgeable. It is a pleasure to do business with them and we look forward to doing considerably more business with Kaplan.

Finally, this is mostly for Master Plumber license holder, Mike Casey. He's doing such a great job with the rehab of the 1890 house in Manassas; he may want to include installing the toilet/desk combo in the classroom. (Artist's rendition attached) This would cut down on students taking those annoying potty breaks. (Which they hate to take for fear of missing anything - particularly another handout)

Again, thanks again for a superb course and we look forward to taking more of them in the future.

Sincerely,
Jerry Hinson & Pete Jung
Hinson & Jung, LLC


Dear Mike,

Just wanted to say thanks for the great job you and the others did during our 11 day training. The level of professionalism and knowledge you presented as well as the other instructors gave me a great start for my inspection career. I feel that I am well equipped. I will surely recommend Kaplan to anyone I meet that is considering training for the home inspection field. PS. I have already done a few practice inspections and have joined ASHI and am now waiting to take the National Exam. I look forward to continue working with Kaplan.

Sincerely,
John Thomas


Hi Kevin,

I wanted to thank you and your staff for a great two weeks during the Enhanced Training Course. You said on day one it would be challenging and informative, no truer words were ever spoken. I found the course exactly what I expected and am looking forward to applying the knowledge you and your folks passed to us. My company is now established and I take the NHIE® and ASHI® exams on Saturday with confidence because I went to Kaplan. I look forward to a continuing long relationship with the Kaplan team.

Best Regards,
Dave Richardson
Cascade Inspections


Kevin,

Your support staff is extremely important and appreciated. They are so friendly and willing to help that it makes doing business with Kaplan a pleasure. I look forward to an ongoing relationship with Kaplan and the above mentioned staff. Thank you for everything - I'll keep you informed of my success!

- Dick Goodell


I took the fast-track class on June 24th. Thanks to you and your staff, I was able to pass the National Home Inspectors Exam in Arizona on July 20th and passed. You are all appreciated. I will see you for the Commercial, Pool/Spa, HUD/FHA and Mold classes soon. You are all appreciated.

Sincerely,
John Zolinski


Kevin,

I would like to thank you and your staff for all of the fantastic training. The confidence I gained as an inspector is worth one hundred times the tuition.

Tom Levin, Senior Consultant, Thomas Levin & Company


Dear Kevin,

I would like to take this opportunity to thank you and your staff for doing an excellent job during your 2-week course. Your course provided me with invaluable insight into the home inspection business saving me countless hours of research. I would highly recommend Kaplan's 2-week course to anyone interested in the home inspection business. Also, I appreciate the continued support I have received each time I have called with additional questions since completing the course.

Sincerely, Ferdinand Paap, ACME Home Inspection


Dear Kevin,

I'd like to extend to you and your staff a sincere thank you. Attending your classes has provided me a greater understanding of what is required and expected of a home inspector. The instruction and learning experience was awesome. I'll always appreciate the fact that your program provided me the opportunity to learn from the top teachers in this field. The knowledge I've gained from Kaplan will be useful for many years to come.

Keep up the good work, With Sincere Appreciation, Jim Dooley, Dooley & Associates


Dear Kevin (and staff),

I want to take the opportunity to thank you so very much for the positive experience I had while attending your school. You and your staff exhibited professionalism, graciousness, and hospitality. In short, I felt welcomed and cared about.

The course format, material and presentation were exceptional. I still can't believe how much I learned during those two weeks nor can I imagine starting my home inspection business/career without the preparation I received at your facility.

I look forward to seeing you frequently at CREIA meetings or when I stop by personally. Once again, thank you very, very much.

Best personal regards, David Kates, Broker-Associate, Coldwell Banker


From
Mike Calegari, Hearth and Home Residential Inspections, Overland Park Ks.

Hi Asha, I just wanted to say hello and let you know what a pleasure it was to meet you at the Great Plains seminar. I had a great time and wanted to thank you for sending the ASHI practice test to me, I got 83% on the practice test and felt so good about it that I took the real thing last Saturday and scored 87%!!!

The practice test really helped a lot. I believe the practice not only gave me the confidence but helped me score higher! Thanks Asha, hope to see you again..... Mike


Kaplan appreciates your comments! Please feel free to send comments about your experiences with Kaplan by writing to: 1050 Los Vallecitos Blvd, Suite 109, San Marcos, CA 92069, fax 760-471-7366, or email us.


 


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